Privacy and Cookies Policy

Privacy Policy

The CarmoWood Group is responsible for the processing of personal data of employees, interns, clients, suppliers, website visitors of each company within the group, and other relevant stakeholders.

Any questions related to personal data should be addressed to: privacidade@carmowood.com.

Categories of Personal Data Processed

The companies within the Carmo Wood Group process the following categories of personal data in the course of their business activities and the services they provide:

  • General identification and contact details;
  • Professional identification and background;
  • Curriculum-related data;
  • Data related to the performance of contracts and employment, commercial, and internship relationships;
  • Browsing data (e.g., cookies) and data collected through website forms (name, organisation, telephone, address, email).

Purposes and Lawfulness of Processing

Personal data is processed for the following purposes:

  • Performance of contracts and pre-contractual measures;
  • Compliance with legal obligations to which the Group is subject;
  • Continuous improvement of the services provided (based on legitimate interest);
  • Development of commercial and employment relationships;
  • Sending institutional and promotional information (catalogues, campaigns, events), in physical or digital format.

Whenever the lawfulness of processing requires it, the data subject’s explicit, freely given, and informed consent will be obtained.

Means of Processing and Security

Personal data is processed by applying appropriate and proportionate technical and organisational measures to ensure its security, confidentiality, and integrity. These measures include:

  • Management of authentication and access control to information systems and facilities;
  • Management of user profiles and controlled access to restricted information;
  • Execution of confidentiality and non-disclosure agreements with employees and interns;
  • Implementation of a Code of Conduct applicable to all companies within the Group;
  • Use of anti-intrusion techniques, device protection, and information security measures.

Data Retention and Sharing

Data is retained for the duration of the contractual relationship or for the legally required period. In cases based on consent or legitimate interest, data will be kept for as long as that interest persists or until consent is withdrawn.

Data may be shared among the companies within the Carmo Wood Group for internal administrative purposes. It may also be disclosed to third parties (e.g., service providers or authorities) where required by law or for the fulfilment of the purposes described. Transfers outside the European Economic Area will comply with the safeguards required under the GDPR.

Data Subject Rights

Requests for access, rectification, updating, restriction, objection, and portability of personal data will be duly addressed. Data subjects may also request the deletion of their data or withdraw previously given consent, except where there is a legal obligation to retain it. To exercise these rights, please contact: privacidade@carmowood.com

Data subjects also have the right to lodge a complaint with the national supervisory authority (CNPD).

Cookies Policy

What Are Cookies?

“Cookies” are small software tags stored on the user’s device through the browser, retaining only information related to their preferences and not including direct personal data.

What Are They Used For?

Cookies are used to enhance the user experience, remembering preferences, facilitating navigation, and allowing the website to function more efficiently.

How to Manage Cookies?

Users can manage cookies through their browser settings, choosing to block, delete, or limit cookies according to their preferences. Most browsers also allow users to be notified when a cookie is being set.

Contacts and Group Entities

Head Office: Av. Marquês de Tomar, No. 2, 4th Floor – 1050-155 Lisbon
Phone: +351 21 313 22 00 (calls to the national landline network)
Email: geral@carmowood.com

Companies covered by this policy:

  • MILNE CARMO IBERICA, SL
  • CARMOWOOD SGPS, S.A.
  • CARMO, S.A. (CarmoFarm)
  • CARMO ESTRUTURAS EM MADEIRA, S.A.
  • CARMOFARM FRANCE, SARL
  • GRIPPLE PORTUGAL, LDA.